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Sim not working

Honda71
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I have purchased an iPhone 7 Plus which is supposed to be unlocked. Looking at the settings it appears to be locked to o2 however my o2 sim currently used in iPhone 8 says it needs activating in the 7 plus but then tells me this can’t be done. Can anyone offer any advice please?
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jonsie
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Honda71
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Unfortunately yes!
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jonsie
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Cleoriff
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Oh dear. Looking rather suspicious. A phone bought from Ebay. slight_frown

Veritas Numquam Perit

Girl in a jacket
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Honda71
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IMEI all checks out ok.
Says sim not supported under activation policy?
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MI5
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@Honda71 you could try connecting the phone to iTunes but I'd also check Voda and EE SIM cards as it may be locked to one of them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@Honda71 

I would also get in touch with the seller as the phone was sold as unlocked. Whcih it clearly isn't.

This would be one of the first things I would do personally...

Veritas Numquam Perit

Girl in a jacket
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