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Sim Swap problems - can send imessages but cant go online

Anonymous
Not applicable

on ‎03-09-2015 11:35

on ‎03-09-2015 11:35

I have just simswapped to a 4G sim (although i wasnt told 4G wasnt compatible on my iphone 5) i am able to send imessages but not able to connect to the internet - facebook, google maps etc....

 

HELP!!!

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jonsie
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on ‎03-09-2015 11:39

on ‎03-09-2015 11:39

Text ACTIVE to 2020, save the settings and restart the phone.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎03-09-2015 11:41

on ‎03-09-2015 11:41

Also try a reset of your network settings.
You might also be on the wrong data package. You should be on iData.
CS will change it for you if wrong.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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