
on 01-11-2016 08:31
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on 01-11-2016 08:31
Good morning,
My son had his iphone SE stolen at the weekend and we went into an O2 store to get a sim swap for an old handset which he will now use.
Despite swapping to a new sim card his phone is still blocked and he's unable to make calls.
Can you please help in unblocking or activating the sim?
Thanks,
Claire Leake
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on 01-11-2016 08:38
Hi CS have probably put a bar on his account. You will have to ring them to get it lifted http://www.o2.co.uk/contactus
Veritas Numquam Perit
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on 01-11-2016 08:38
Hi CS have probably put a bar on his account. You will have to ring them to get it lifted http://www.o2.co.uk/contactus
Veritas Numquam Perit
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on 01-11-2016 08:38
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

