Sill waiting for credit check!

[Anonymous]

I'm a new customer to 02, I ordered the new iphone 5s 3 days ago and it said I was going through a credit check and would be contacted within 24 hours. I still haven't heard back from 02 and I can't get through to the helpline because the lines are closed with them being that busy! So I don't even know if my iphone has even been ordered yet! Does anyone know what I should do or had a similar problem??

[Anonymous · Accepted solution]

Hi,

You could try tomorrow.

From your O2 mobile 202 Free

From a landline 0844 809 0202 5p / min

Monday-Friday 08:00 - 21:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

or ask Live Chat

http://www.o2.co.uk/mobile/contactus