cancel
Showing results for 
Search instead for 
Did you mean: 

Shadows on Screen of Iphone 5s

Anonymous
Not applicable

A whiteish shadow has appeared on the top left side of my iphone 5, only got it a few weeks ago. It looks like a water mark but has not been in contact with water. Phone is working ok but its annoying me and afraid in case it spreads over the whole screen. Has anyone else had this problem?

Message 1 of 6
5,634 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
No.

Seek assistance from your most local apple genus bar.

They will swap it out if it's not water integration.

http://concierge.apple.com/reservation/gb/en/techsupport/

If It's under 14 days contact O2 under their faulty handset rules.


View solution in original post

Message 3 of 6
5,627 Views
5 REPLIES 5

Anonymous
Not applicable

Sounds like a stuck pixel.

 

Could you post a pic?

 

Contact Apple directly.

Message 2 of 6
5,629 Views

Anonymous
Not applicable
No.

Seek assistance from your most local apple genus bar.

They will swap it out if it's not water integration.

http://concierge.apple.com/reservation/gb/en/techsupport/

If It's under 14 days contact O2 under their faulty handset rules.


Message 3 of 6
5,628 Views

Anonymous
Not applicable

Anonymous
Not applicable

Download an app called Spotter from the App Store to confirm if it in a fact a stuck/dead pixel.

Message 5 of 6
5,623 Views

Anonymous
Not applicable
Take it to apple they will sort it on the spot
Message 6 of 6
5,603 Views