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Anonymous
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Setting up Visual Voicemail

Hello, I have a sim only contract on an iPhone 6s and can't seem to find the setting for activating visual voicemail. Anyone know how to go about this?

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Posts: 13,352
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Registered: ‎14-01-2014

Re: Setting up Visual Voicemail

Make sure you have Idata active in myo2 and text the word ACTIVE to 2020



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Anonymous
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Re: Setting up Visual Voicemail

Texted active and it says to download iphone o2 postpay but it warns that it's unsigned?

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Posts: 16,431
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Kudos: 1,850
Ideas: 6
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Registered: ‎13-08-2008

Re: Setting up Visual Voicemail

If on an iphone tariff and you have activated voicemail by dialing 1750 it should be on vvm by default.

 

What are your apn's for mobile data saying ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Re: Setting up Visual Voicemail

Under mobile data the apn is wap.o2.co.uk and under visual voicemail it is idata.o2.co.uk
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Posts: 13,352
Topics: 82
Registered: ‎14-01-2014

Re: Setting up Visual Voicemail


@Anonymous wrote:
Under mobile data the apn is wap.o2.co.uk and under visual voicemail it is idata.o2.co.uk

In your myo2 account, is the data bolt on Idata?

It needs to be for vvm to work




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Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: Setting up Visual Voicemail

I would check in my o2 what your tariff says for data as on an iphone tariff all will be idata in all the apn's it sounds like you may not be on a compatabile tariff for vvm

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Posts: 13,352
Topics: 82
Registered: ‎14-01-2014

Re: Setting up Visual Voicemail

Snap!



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Anonymous
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Re: Setting up Visual Voicemail

How do I view this sorry? Smiley Happy

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Posts: 13,352
Topics: 82
Registered: ‎14-01-2014

Re: Setting up Visual Voicemail

Log into myo2 and click on bolt ons.
Then click data bolt on and it will tell you which data bolt on you have, if it is standard click on "swap data bolt on" and swap for "idata" or "data for iphone"