Solved: Selling phone

Carol62 · ‎15-02-2019

Hi quick question if anyone can help? I sold my old 6s on ebay and advised was on o2 now the person whobought it wants me to get it unlocked - surely thats not down to me ?

MI5 · ‎15-02-2019

@Carol62 that's between you and the seller to decide. You could easily submit the request for them if you wanted to.

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-02-2019

@Carol62 that's between you and the seller to decide. You could easily submit the request for them if you wanted to.

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carol62 · ‎15-02-2019

Thanks wasnt sure how it works ive filled form in

MI5 · ‎15-02-2019

You'll get an email when it's done so if you get a code, just pass it on to the buyer but if an iPhone, no code is required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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