Second hand IPhone

[Stressedmumma]

Hi
I’ve just bought a second hand IPhone locked to o2 but I have an EE PAYG sim. How do I go about getting it unlocked because I tried following all the online advice but it said it couldn’t do it because my number isn’t on o2?

[Bambino · Accepted solution]

@Stressedmumma You'll need to put a friend's O2 sim in the phone or get an O2 Pay & Go sim to unlock it: https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

[O2William]

hi, the easiest and quickest way to unlock your iphone, is to contact the original owner and have them call o2, they will need the "IMEI" of the iphone to do this, if the original owner asks you for the IMEI, follow the support page from apple below to get your iphones IMEI, hopefully this helps you with your question, I have also added our support page for any extra information you need.

how to find the IMEI: https://support.apple.com/en-gb/HT204073
more info from our O2 support page: https://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-netwo...

thanks

will