on 24-10-2014 13:16
on 24-10-2014 13:16
I started doing the ios8.1 update but cancelled it as i was at work and since then my signal just says searching... and i cant get any messages or internet coverage. I have tried resetting and swtiching off and on again and i have also switched air plane mode on and off again but its still not fixed.
Any help would be grateful!
Solved! Go to Solution.
on 24-10-2014 13:28
on 24-10-2014 13:28
You are best doing a full restore then to ensure that it is not a handware issue.
If no look with that then maybe you should make an appointment at an Apple store.
on 24-10-2014 13:20
on 24-10-2014 13:20
Hello @Anonymous and welcome to the community.
Have you tried a hard reset of the phone? Holding the home and top button until the Apple logo appears?
on 24-10-2014 13:22
Hi,
Yes i have tried that but it still says searching...
on 24-10-2014 13:23
on 24-10-2014 13:23
Have you checked the status of the service in your area?
Many places are having issues with their connection due to O2 doing work on the masts nearby.
Have you reset the network settings?
Another solution would be to back up your phone and restore it to new.
on 24-10-2014 13:25
Checked service and its all normal in my area and i did a network reset and still no joy.
on 24-10-2014 13:25
on 24-10-2014 13:25
What happens if you hook it up to itunes? Can you do a restore?
Some help here : http://support.apple.com/kb/TS3780
on 24-10-2014 13:28
on 24-10-2014 13:28
You are best doing a full restore then to ensure that it is not a handware issue.
If no look with that then maybe you should make an appointment at an Apple store.
on 24-10-2014 13:31
on 24-10-2014 13:31
24-10-2014 13:36 - edited 24-10-2014 13:39
24-10-2014 13:36 - edited 24-10-2014 13:39
At what point did you cancel the update? The download or install stage?
Is it related to this?
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/NO-SERVICE/m-p/799061
on 24-10-2014 13:52
on 24-10-2014 13:52
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