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Level 1: Joiner
Posts: 1
Registered: ‎17-04-2019
Accepted Solution

Screen Damage



I have broken my screen on y iPhone 8 and I would liek to organsie a replacement. I do have my phone insured but would like to get this organised as soon as possible. 


Can you let me know how I can do this please? 


Thank you, 



Posts: 90,572
Topics: 539
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Registered: ‎04-04-2012

Re: Screen Damage

@Heidi89 call 202 and choose the option for insurance and an advisor will complete the claim for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎22-08-2016

Re: Screen Damage

Hi @Heidi89 


You need to contact customer services to organise an insurance claim and a replacement phone.


Call from your mobile, if it's still usable, 202. If not you can ring from any landline for free on 0800 032 1402 


Hope this helps and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Community Manager
Posts: 6,286
Registered: ‎23-07-2014

Re: Screen Damage

Hey @Heidi89 , good to have you here on the community. Smiley Happy Sorry to hear about your phone screen though. Smiley Sad

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