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Scrambled weird noise when I call out or someone calls me

Anonymous
Not applicable
Can someone help me understand why I get a weird alien noise and cannot call out? When people call me they hear the same noise too.
Is it network problems or my phone.
Really need help in fixing this as I need my phone for work 😞
Message 1 of 16
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15 REPLIES 15

Anonymous
Not applicable
do you mean the modem noise when talking? if so I get it in the background at times... not sure what can be done suppose you can see what apple will do
Message 2 of 16
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Anonymous
Not applicable
Hey. No it's not that. When I press dial to connect it's a screechy, scrambled, alien noise. That's
The only way I can describe it. If someone calls me and I pick up they get the noise.
eek. That's the only way I can describe it. Very frustrating 😞
Message 3 of 16
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adamtemp64
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Which handset and what have you done in the way of resets etc
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 16
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Anonymous
Not applicable
I have turned my phone off and then back on. I've completed all the updates on the phone etc, tried removing some of the data to clear up memory to see if that helps.
Nothing works. I haven't done anything for it to trigger, it just happened. So odd!
It sounds like screeching down the phone, almost like an old school internet connection noise, but quicker and like someone is talking underwater.
I'm guessing it is a problem with o2, but my boyfriend has the same phone etc and he doesn't have the problem. Hmm... Any thoughts?
*iphone 3gs 16g*
Message 5 of 16
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adamtemp64
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On 2g or 3g or both?
I.E. have you tried turning 3g off to see if it still happens?
If it still happens and the iphone is in warranty a trip to your local apple store and make a genius appointment explain the issue I am sure they will replace on the spot as long as it is not water damaged.
Links in my signature.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 16
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Anonymous
Not applicable
Hi There
I turned off 3g and it worked. How weird.
What should I do now? Obviously I want 3g on
Is it a phone issue?
Katie
Message 7 of 16
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adamtemp64
Level 66: Unequalled
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Apple genius visit explaining the exact issue handset fault I would say.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 16
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Anonymous
Not applicable
Mine used to do this from time to time. After a clean with a can of compressed air it was fine.
Message 9 of 16
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Anonymous
Not applicable
Sounds like what I had tbh, old school Internet modem when you pick up house phone lol... I did a reset due to another issue and havnt had it since
Message 10 of 16
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