Scam Mobile Phone Calls

[Anonymous]

I have been rung a couple of times by 0843 974 0489 and ignored the number.  Never a message left.  Last Saturday, this number was on my mobile whilst I was working and a call lasting over two hours has been registered, to this premium line, on my sim - I am £57 over my normal charges in week one!!!

I contacted O2 and now resolved but big tip - block premium line numbers rather than delete, be safe rather than sorry.  Thank you O2

[Bambino · Accepted solution]

@AnonymousThe ombudsman will not help you. You need to go here to register a complaint to try to get your money back: http://www.phonepayplus.org.uk/

The numbers for O2 customer service are here: http://www.o2.co.uk/contactus

[Cleoriff]

@Anonymous Also have a look at this help guide http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Incidentally Google shows its a marketing call number. https://www.shouldianswer.co.uk/phone-number/08437242974

You can also opt out of marketing calls via the More section in My O2..

[viridis]

I think you don't get charged if they call you....only if you return the call.

[MI5]

No, you don't.

[jonsie]

I'm guessing accidentally dialed back?