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**STATUS** permanently failed

Anonymous
Not applicable

keep getting this message when sending texts. Also people sending me texts are getting same message. problem is intermitent.

 

any help please?

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MI5
Level 94: Supreme
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Known issue which has been on/off for a while now.
No fix that you can implement yourself unfortunately.
https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/STATUS-Permanently-Failed/td-p/105399...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

Have just bought a brand new sealed iPhone 7 locked to o2. I have an o2 sim-only tariff. I transferred the sim card from my old (o2) iPhone and set the phone up as per Apple's instructions.

 

The only issue is that whenever I power the phone off and on again, I receive a text message with "...**STATUS** Permanently Failed. Message to +44 (number) sent at (date/time)...".

 

Other than that, the phone works fine - but how can I get the **STATUS** message issue resolved...?

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MI5
Level 94: Supreme
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The iPhone sends a silent text message to Apple's servers to activate facetime and imessage each time the phone is started. If this is failing it may well be the cause of the message.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MercedesS
Former Staff
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hello @Anonymous and @Anonymous, are you still having this issue? Please help us here because it should be working Help

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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