This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Return or repair

Julie27
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎13-01-2024 21:33

on ‎13-01-2024 21:33

Hi I bought AirPods before Christmas and they aren’t charging. I’ve been onto virtual assistant and arrange a repair or return. They only have phones, iPads and watches listed. Is there a number to call.

Message 1 of 3
475 Views
0 Kudos
2 REPLIES 2

madasaf1sh
Level 77: Grand Master
  • 11576 Posts
  • 63 Topics
  • 3163 Solutions
Registered:

on ‎13-01-2024 21:35

on ‎13-01-2024 21:35

@Julie27 


It would be quicker for you to speak to Apple Direct and they may do an instore swap for you..  Or you can call o2 on 0344 809 0202 its the same number for all customer services. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
473 Views
0 Kudos

MI5
Level 94: Supreme
  • 149344 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

on ‎13-01-2024 21:49

on ‎13-01-2024 21:49

@Julie27 

Get Apple to do a remote diagnosis first as it may save a trip Genius Bar Reservation and Apple Support Options - Apple (UK)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
466 Views
0 Kudos
Top Kudoed Authors
View All
Top