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Resotoring data access for late bill payment

Anonymous
Not applicable

Hi,

 

I was late in paying my bill, but my data roaming has still not been turned on.

 

When will this happen as I need it now!!!!

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PhoneChanger
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Once you have paid your bill you will usually have normal service within 24 hours, however where roaming is concerned you may need to contact them where they can ask you for a deposit to cover any potential roaming charges (as they will need to be sure you can pay them)
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jonsie
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Normally once the payment has cleared the system updates at midnight. Other than that you can try calling to see if customer service will do it manually. 

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MI5
Level 94: Supreme
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It's free to call from abroad - number on link http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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