Registering for o2 Priority on my iPad Mini 4

Anonymous · ‎17-11-2015

Hi

I've taken out a contract on an iPad 4 and want to have use of the o2 Priority app.

But when I enter the phone number supplied by o2, no message comes through to the iPad

Can anyone help?

Anonymous · ‎07-01-2016

Still unresolved, I have contacted online chat twice, but they don't seem to grasp the fact that I am unable to recieve the SMS. Do O2 actually read this, or have an email address, getting fed up now

MI5 · ‎07-01-2016

Why can you not just put your sim in any phone to receive the text?

The only email contact is on the complaints system http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-01-2016

I've only got one phone with Nano Sim, and this is locked to EE

MI5 · ‎07-01-2016

Do you not know anyone else on O2 or with an unlocked phone?
You can use a sim adapter if a different size sim is needed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎07-01-2016

Or, go do it in your local o2 shop.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-01-2016

Thanks, I've emailed them

MI5 · ‎07-01-2016

@Anonymous wrote:
Thanks, I've emailed them

OK, But you still won't get the text without using a phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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