Refund Deposit

[Deposit2]

I deposited £275 for my initial deposit. After three successful monthly repayments. It suppose to be refunded to my bank account . But it refunded to my airtime account. I was suppose to close this account after getting my refund to pay the remaining months. I mailed O2 support centre but no reply. Someone help me to get the refund so that I pay my remaining months EMI to close my account.

[MI5 · Accepted solution]

@Deposit2 

You'll need to call customer service. There is no working email for CS.
Numbers here Guide: Coronavirus Community Help and Support 
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Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
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