on 10-09-2018 19:28
Hi i am have requested for my phone to be unlocked, i received a message today to say that i could unlock it, i have just tried and it is saying that the sim is unsupported can someone help please, i need the phone to use to receive hospital appointments.
on 10-09-2018 22:05
@Sheryll wrote:Hi i am have requested for my phone to be unlocked, i received a message today to say that i could unlock it, i have just tried and it is saying that the sim is unsupported can someone help please, i need the phone to use to receive hospital appointments.
@EmilieTmay be able to help?
Veritas Numquam Perit
on 10-09-2018 22:12
on 10-09-2018 22:12
11-09-2018 09:01 - edited 11-09-2018 11:31
11-09-2018 09:01 - edited 11-09-2018 11:31
Good morning @Sheryll, I've just sent you a Private Message now to discuss this further and see how we can help!
Thanks @Cleoriff for the mention
@jonsie If there are any issues reported with the time taken to unlatch a device then please continue tagging @Martin-O2, @Marjo or myself and we can get it looked at
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?