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Anonymous
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Question about my contract.

Hi.

 

I came back to my country in haste last month.

For that reason, I could not stop my contract (and it was a contract for an year, I think).

Besides, I have no plans to visit the UK for a while.

Please let me know what I can do in this case.

 

Thank you.

 

All the best,

Heewon.

Posts: 88,114
Topics: 532
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Registered: ‎04-04-2012

Re: Question about my contract.

You need to contact o2 customer service to cancel and pay off what you owe
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,182
Topics: 547
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Registered: ‎04-01-2009

Re: Question about my contract.

You do need to close the contract and pay it off then there will be no credit problems when you do return to the UK 🇬🇧