on 10-07-2015 19:32
on 10-07-2015 19:32
Hi all hope you can help, I've just bought a second hand iPhone 5s which is supposed to be with o2, when I put my sim card in it comes up with a signal but then says sim not recognised what do I do???
10-07-2015 19:42 - edited 10-07-2015 19:48
10-07-2015 19:42 - edited 10-07-2015 19:48
Hi @Anonymous
Could I ask where you bought the phone from? Was it bought from a friend or off Ebay?.....
Have you got the correct sim for the phone? It takes a nano sim....
You may need to get it unlocked
http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network
Veritas Numquam Perit
on 10-07-2015 20:58
on 10-07-2015 20:58
on 10-07-2015 22:19
on 10-07-2015 22:40
on 10-07-2015 22:40
If its from eBay send it back rapid. In fact, if the sim is inserted correctly send it back to wherever you bought it....
on 11-07-2015 08:04
on 11-07-2015 08:04
I hope @Anonymous comes back. My first thought, as we see it so often, was that it may have come from Ebay...and as we know that rarely ends well
They could also check out the IMEI ...http://www.checkmend.com/eu/
Veritas Numquam Perit