This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Problems turning off voicemail?

Anonymous
Not applicable

on ‎23-12-2016 15:37

on ‎23-12-2016 15:37

I have been trying and failing to turn off voicemail for a few weeks now. O2 CS just gave me the 1760 and couldn't assist further.
I had deleted my guru app but signed in again to try and turn off VM... which it just told me it couldn't "error" etc. You need to delete your guru registration on settings in the app. Then you're free of it all and can successfully use 1750 and 1760 again. Hope this helps anyone having the same issue.
Message 1 of 3
2,098 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 145067 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎23-12-2016 16:03

on ‎23-12-2016 16:03

Had you have asked here we would have told you about tugo.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 3
2,089 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎24-12-2016 04:51

on ‎24-12-2016 04:51

Unfortunately many people in customer service don't know that voicemail has to be turned off in the app.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 3
2,044 Views
0 Kudos
Top Kudoed Authors
View All
Top