on 21-09-2012 20:09
I've sorted the sim swap, so my old phone/sim is now deactivated (and I can't use it to make calls), however, when I'm trying to set up my new iPhone 5, when I try to do the back up from iTunes, its telling me the phone needs iTunes 10.7 and to upgrade my iTunes. When I click on iTunes Check for Updates it tells me there are no updates and its on 10.6.3. Help!! I'm going round in circles. I'm concerned that if I just reinstall iTunes I'll lose all my music and the phone back up. As neither phone is working, I can't ring a help line, fortunately my wifi link is ok so I can use the internet. Please, can anyone help?!
on 21-09-2012 20:23
on 21-09-2012 20:24
I had this which was a bit frustrating.
I closed iTunes down on my PC and went onto the Apple website and downloaded the latest version. It will detect your current version on your PC and replace it. You won't lose all your music etc on iTunes. Connect your phone and away you go.
on 21-09-2012 20:26
on 21-09-2012 20:29
If PC then just download 10.7 from http://www.apple.com/itunes/download and install it
on 21-09-2012 20:40
on 21-09-2012 20:43
Saves spending anymore money
on 22-09-2012 10:30
on 22-09-2012 10:36
on 22-09-2012 12:30
Basically im just gonna use it as a new phone for now until I get the snow leopard issue sorted, I can get it to sync on my girlfriends laptop so can at least get some music on the phone for now.
How old is the Macbook?
Upgrade to Lion or Moutain Lion if it will take it. Less than £20 and you are sorted