Solved: Problem unlocking iPhone 5

Anonymous · ‎03-09-2015

Hi
I've recently paid off my contract and am wanting to change network and go to a sim only deal. I want to unlock my phone and filled out the online form. The first time I did this my phone couldn't be unlocked as I answered the security question wrong, and it asked me to resubmit the form. I have tried this but then received an email saying that now it cannot be unlocked due to 'multiple requests'. Is there any way around this?
Thanks
Katie

MI5 · ‎03-09-2015

Call CS on 202 and they can over ride the security issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-09-2015

Call CS on 202 and they can over ride the security issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)