- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 23-01-2017 14:56
At least EE are attempting to resolve the issue, as indeed they should but the offer of help from @Toby would seem to be the only really helpful response from O2.
Re: Porting Number to EE (Pay As You Go)
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
24-01-2017 11:46 - edited 24-01-2017 11:47
UPDATE.....
You know that guy - you know, the one they call @Toby - he's
A couple of PMs to him this morning and he's managed to resolve ALL my issues
iMessages/Facetime has now successfully activated. Incoming calls/texts are now working. Sending a message to the EE shortcode 150 now initiates a response (these were the 3 issues which haven't worked since the porting completed on Friday 13th Jan'17 - a bad date to put in a porting request no doubt!!! )
Tested everything with the wife - and all working as it should.
EE, to be fair to them, did indeed do everythung they could for me - the issues was on O2's side, so was out of their hands. They tried to contact O2's Porting team on THREE separate occasions -with NO response from O2 (WHY?????! )
Anyway - all sorted now, and so another end to another LENGTHY SAGA.........................!!
Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 24-01-2017 11:51

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 24-01-2017 12:06
Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 24-01-2017 13:24
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here

Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 24-01-2017 13:40
Happy to help @DinoF
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 24-01-2017 14:12
Hey @DinoF my friend, I'm so happy for you.....well not you to be honest, your better half though it will make your life much less stressful
Seriously, well done to @Toby for his help but it comes to someth2when a community manager has to do the job that customer service seemed unable to do. Kudos @Toby!
Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 31-08-2017 18:29
Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 31-08-2017 18:33
@marcivic wrote:
What did Toby do?
Walks on water......
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Porting Number to EE (Pay As You Go)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 31-08-2017 18:33