Re: Poor Signal

ShaggyShepherd · ‎04-10-2023

Since Monday (and a new apple update), my iPhone 14 is an absolute waste of time.

My calls don't connect, if they do no-one can hear me or the signal drops out and i cant seem to use the web to browse anything online...

Anyone else having issues?

Thank you apple!

MI5 · ‎04-10-2023

@ShaggyShepherd

Mine updated fine without any issues.

Check guide here Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎04-10-2023

@ShaggyShepherd

Have you checked the network status checker for your location, in order to establish if it is a mast issue ?

You could also try another SIM, maybe from another network, in your handset ; and try your SIM in another handset. This will help isolate whether it is a SIM/network or a handset issue that we are dealing with.

MI5 · ‎04-10-2023

Did you check the guide I posted @ShaggyShepherd ?

It gives you all the steps to narrow down your issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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