Phones 4 u misleading people?

[Anonymous]

It states on phones 4 u website for pre orders iphone 5

Delivery Date
	Order now and we will aim to deliver by the 21/09, we cannot guarantee this delivery schedule but will do our utmost to fulfil the order by this date

I contacted them via online chat to see if i had ordered in time to get the first batch of stock on the 21st and the reply was:

we don't get any iPhone 5 stock until the 21st so we will be dispatching all orders that same day for Royal Mail next day service, but have to advise a 3-5 working day maximum time frame. Is there anything else I can help you with in the meantime?

so how can they aim to deliver by 21st if they openly know they have no stock to post out

[perksie Level 69: Guiding Light]

They would be a bit silly promising deliveries before they have the stock on hand, Apple are known for drip feeding stock to keep the demand high, so nobody knows for sure how much will arrive.

[Anonymous]

But it looks like they know stock is due 21st to them! So why mislead and say they aim to deliver BY THE 21ST first day possible is 22nd 

[adamtemp64 Level 65: Ultra-cool]

You need to take this up with them and not o2

[perksie Level 69: Guiding Light]

Why not ask them as this is the O2 forum?

http://support.phones4u.co.uk/pe/action/forums/displayrootposts?msgBoardID=10100539

[DinoF Level 12: Nimble]

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@Anonymous wrote:

But it looks like they know stock is due 21st to them! So why mislead and say they aim to deliver BY THE 21ST first day possible is 22nd 

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They are not misleading people - I also upgraded with P4U, because O2 were taking too long getting their pre-orders up and running, and if you take a look at my posts here:

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Ordered-iPhone-5-Will-it-be-arriving-on-launch-day-or-in-3-weeks/td-p/284612/page/9

...you'll see that they actually dispatch on the 21st using Royal Mail next day delivery which means you will get the phone on the Monday (as I found out that Royal Mail next day delivery does not work on a Saturday).

[Anonymous]

Its a forum for o2 community hence as i'm with o2 i posted in the apple section as its regards to an apple product doesnt matter where i get it from 

I'm not bothered when it arrives as i'm on holiday  but if anyone put on their website aim to deliver by 21st which means to customer by 21st knowing this is impossible as earliest date can be 22nd this is misleading!

[MI5 Level 94: Supreme]

So you were just letting us know..... FYI kinda way....?

[perksie Level 69: Guiding Light]

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@Anonymous wrote:

Its a forum for o2 community hence as i'm with o2 i posted in the apple section as its regards to an apple product doesnt matter where i get it from

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The question you asked was specifically about information on the P4U website, if you think it's wrong you should be asking them.

[Anonymous]

I think he was just being conversational... give him a break? Sheesh!