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Phone

Yd
Level 1: Joiner
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I tried to buy a phone from the site in the evening, but got a negative answer, then I saw that 02 took 20 pounds from my account. I want to know why this happened.

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MI5
Level 94: Supreme
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@Yd 

The money will have been reserved by your bank in case it is called for by O2.

As you were refused, O2 won't collect the money, so it will return to your cleared funds in 4 to 5 days, in line with your bank's policy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143448 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Yd 

The money will have been reserved by your bank in case it is called for by O2.

As you were refused, O2 won't collect the money, so it will return to your cleared funds in 4 to 5 days, in line with your bank's policy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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