Hi, Please could someone help me. I'm trying to back up my phone in readiness of getting my new one and it's not working. I've tried with several charger leads and each one i put in won't connect. It just keeps jumping from charging and then not so won't connect. I've tried in all of the ports on my laptop and none will work. They all will charge my iphone but as soon as i connect to laptop they don't work. Is there something im doing wrong. Also can't seem to synch via wifi either. Any help appreciate please and thanks
Solved! Go to Solution.
I've just put my hubby's i phone 6 with the original lead in and it synched that ok so maybe it just is dodgy leads. I will have to wait and see what happens when my phone comes tomorrow. I have followed the steps until it got to installing drivers. I'll leave it until i get my new phone. Thanks for your help and hopefully my new phone/ lead will work.