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Re: Phone won't sync with laptop
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on ‎23-10-2014 22:39
Most likely a driver issue on the Win 8 machine - You may need to turn off driver signing then try connecting the phone again.
https://learn.sparkfun.com/tutorials/disabling-driver-signature-on-windows-8/disabling-signed-driver...
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: Phone won't sync with laptop
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on ‎23-10-2014 22:44
I'll have ago at following these instructions and let you know how i get on. It would probably mean my new phone won't work either unless I do this. Thanks
Re: Phone won't sync with laptop
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on ‎23-10-2014 22:53
One thing not mentioned in the link is after you have disabled signing and connected the phone, give it a few mins to load the drivers, then disconnect phone and choose restart from the power menu options.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: Phone won't sync with laptop
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on ‎23-10-2014 23:14
I've just put my hubby's i phone 6 with the original lead in and it synched that ok so maybe it just is dodgy leads. I will have to wait and see what happens when my phone comes tomorrow. I have followed the steps until it got to installing drivers. I'll leave it until i get my new phone. Thanks for your help and hopefully my new phone/ lead will work.

Re: Phone won't sync with laptop
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on ‎24-10-2014 07:13
Please do let us know how you get on.
Re: Phone won't sync with laptop
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on ‎24-10-2014 08:25
Let us know if we have to have another think about it

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)





Re: Phone won't sync with laptop
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on ‎24-10-2014 17:29
Thanks for your help everyone. It's seems it was just the fake leads i was using. I have now got a genuine one and it is working well.
Re: Phone won't sync with laptop
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on ‎24-10-2014 17:32

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: Phone won't sync with laptop
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on ‎24-10-2014 17:34
It's good to hear you've sorted out what was wrong.
Take care.
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