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Phone unlock

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Louise141
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on ‎21-01-2022 15:51

on ‎21-01-2022 15:51

Hello, I have an old iPhone on o2 however I tried to use a different network sim card and it says no service, does anyone know who I need to speak to, to be able to unlock the phone? 

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MI5
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on ‎21-01-2022 15:53

on ‎21-01-2022 15:53

@Louise141 

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎21-01-2022 15:53

on ‎21-01-2022 15:53

@Louise141 

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
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on ‎21-01-2022 15:54

on ‎21-01-2022 15:54

Hi @Louise141 

This may help

Guide: Unlocking an O2 phone to use a different SIM card 



HAPPINESS IS BEE SHAPED

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Louise141
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on ‎21-01-2022 15:59

on ‎21-01-2022 15:59

The link doesn’t work 😞

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TallTrees
Level 52: Innovator
In response to Louise141
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on ‎21-01-2022 16:03

on ‎21-01-2022 16:03

Hi @Louise141 

Surprised I have just used it and read it for info.

 



HAPPINESS IS BEE SHAPED

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MI5
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on ‎21-01-2022 16:16

on ‎21-01-2022 16:16

Works fine slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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