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Phone unlock

Louise141
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Hello, I have an old iPhone on o2 however I tried to use a different network sim card and it says no service, does anyone know who I need to speak to, to be able to unlock the phone? 

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MI5
Level 94: Supreme
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@Louise141 

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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MI5
Level 94: Supreme
  • 127032 Posts
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  • 21917 Solutions
Registered:

@Louise141 

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
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TallTrees
Level 45: Knowing
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Hi @Louise141 

This may help

Guide: Unlocking an O2 phone to use a different SIM card 



HAPPINESS IS BEE SHAPED

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Louise141
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The link doesn’t work 😞

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TallTrees
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Hi @Louise141 

Surprised I have just used it and read it for info.

 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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Works fine slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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