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Phone number being used on another iPhone that isn't mine - what to do?

Mollymaggoo
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on ‎18-09-2020 10:32

on ‎18-09-2020 10:32

I've had an alert saying my 'Apple ID and phone number are now being used for iMessage and FaceTime on a new iPhone.  If you recently signed into "Mary's Music" you can ignore this notification. This isn't me but what to do about it? There's no option other than to click OK.

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MI5
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‎18-09-2020 10:34 - edited ‎18-09-2020 10:35

‎18-09-2020 10:34 - edited ‎18-09-2020 10:35

@Mollymaggoo 

Apple help here https://support.apple.com/en-gb/HT205064#:~:text=Sign%20in%20to%20your%20Apple,serial%20number%20and...

You should also change your Apple ID password immediately....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Mollymaggoo
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on ‎18-09-2020 10:49

on ‎18-09-2020 10:49

Understood, thank you

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MI5
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on ‎18-09-2020 10:53

on ‎18-09-2020 10:53

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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