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Phone not working.

Anonymous
Not applicable
My phone don't let me make outgoing calls, just keeps saying called failed?
Message 1 of 5
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Cleoriff
Level 94: Supreme
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Hi @Anonymous 

Welcome to the forum

Could you give us a bit more information about your phone.. make etc. How long have you had this problem?

Any other issues other than making calls?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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Anonymous
Not applicable

Is the handset displaying signal?

 

Firstly, thrying taking the battery and sim out of handset and the putting back together. When you restart the handset it will re-register the sim to the network.

 

Also, make sure you have Airplane mode turned off.

Message 3 of 5
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Anonymous
Not applicable
Hi

Try turning your phone off, clean sim and reinsert and turn back on.

Check here with your full post code http://status.o2.co.uk

Contact O2 via phone to ensure your account is ok.

http://www.o2.co.uk/contactus

And work through these generic self help tips http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
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MI5
Level 94: Supreme
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Have you paid your bill or got credit if PAYG ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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