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Posts: 2,174
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Registered: ‎06-11-2014

Re: Phone not working.

If pay and go will be more expensive, buy a phone and a sim only plan
Current Phone: Sony Xperia XZ Premium
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Level 5: Ponderer
Posts: 98
Registered: ‎15-04-2012

Re: Phone not working.

Just to add a little balance here, Apple did not get where they are by building unreliable, fault ridden phones. Ditto Samsung. I've had iPhones since the start and I have never had any sort of fault and I'm sure I'm not alone. In general they are incredibly reliable, amazing bits of technology.

 

Having said that, things break occasionally. You have been unlucky and you have our sympathies. 

 

 

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Posts: 88,007
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Registered: ‎14-01-2013

Re: Phone not working.

[ Edited ]

I agree with that to some extent @PiedPiper. My son would never have anything else but an iPhone he really rates them..... Personally though, I just wish Apple would give a standard 2 year warranty...if they are confident about their phones, this isn't too much to ask surely?

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Posts: 101,989
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Registered: ‎04-04-2012

Re: Phone not working.

A free 2 year warranty is the very least Apple could give, considering the cost of their products but then the extended Apple Care no doubt generates millions of $ so why should they?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Phone not working.

Carphone warehouse offers two year warranty for iPhones, I know this due to upgrading to iPhone 6 with them as they got a deal with Apple
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Posts: 101,989
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Registered: ‎04-04-2012

Re: Phone not working.

The second year will be apple care unless they are underwriting an insurance policy themselves.
I believe o2 are doing similar deal on 6s too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Phone not working.

[ Edited ]

I got my Samsung and iPhone from Carphone warehouse and went in to see them day after my iphone broke and they confirmed it was only 1 year warranty. I'm sure Samsung was the same. I know not all Apple products are bad it's just that all my Apple and Samsung are. I told my husband to batter (I used a more Glaswegian wording to be honest) this very iPad off the wall yesterday morning when the screen stuck for the thousandth time. He instead took it round to his pal who once again fixed it. I seem to buy the 'Friday 5 to 5pm' items every single blooming time. 

Looks like my cheapest option at the moment is upgrading (it's gone down to £157) so will go with monthly contract again but will try another make. All the phones I like the look of are extortionate so I'm not sure about buying handset and sim separately. a few people have recommended that option to me but I'm not sure of the benefit? Would it not be more expensive if phones just break down every year or so anyway? Or do you mean buy a really basic phone? My family all have iPhones so are pushing for me to try apple one more time. I may do it, make sure I'm covered under home insurance and as soon as the inevitable fault develops I will claim some really thick robber was desperate enough to steal a 5 to 5 'er!!

No,even typing that my heart rate increased, so may go for HTC. (Think that's the correct initials.) 

 

Cleoriff!!😳😳 You've obviously not realised I'm Andy Capps wife and couldn't live without my wooden rolling pin. (Only thing I'll use for pastry rolling, none of your modern nonsense for me.) Maybe that dislike of modernity is why technology doesn't work for me. Maybe it's similar to the sense they say animals have and these wee bits of metal sense my underlying mistrust and dislike? Or maybe I should put down the Baileys and try to ease off the drink? 😏🤔

 

My 2016 resolution not to waffle hasn't lasted too long. 😔😔

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Posts: 101,989
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Registered: ‎04-04-2012

Re: Phone not working.

I can assure you that Samsung give a 2 year warranty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 88,007
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Registered: ‎14-01-2013

Re: Phone not working.

@Anonymous I also have a wooden rolling pin so we must be similar in that respect. As for technophobia  I was in that class myself till I was pulled kicking and screaming into the alien world of smartphones 3 years ago.LOL

I have always had Samsung and never had a problem with any of them.  Currently using a Note 3 bought outright and on a 12 month sim only deal. Overall a much cheaper option.....Smiley Wink

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