This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Phone not ringing

Anonymous
Not applicable

on ‎19-06-2016 23:23

on ‎19-06-2016 23:23

I have an iphone 6 and in the last few weeks most of my calls have been going straight to voicemail, even when I have a good signal.  The phone is not ringing or vibrating.   It works for a short while when I switch the phone off and on again but this doesn't last.

 

Can anyone help?

 

Pam.

Message 1 of 6
7,303 Views
0 Kudos
5 REPLIES 5

Bambino
Level 86: Prestigious
  • 24357 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:

on ‎19-06-2016 23:34

on ‎19-06-2016 23:34

@Anonymous Please take a look at this link to see if it will help you:

http://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-p/547712#U547712

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 6
7,298 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to Bambino
  • 127439 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

‎19-06-2016 23:59 - edited ‎20-06-2016 00:00

‎19-06-2016 23:59 - edited ‎20-06-2016 00:00

If your issue isn't resolved via @Bambino's link  then maybe a call to Apple support may help https://support.apple.com/en-gb/contact

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
7,290 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Cleoriff
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎20-06-2016 02:17

on ‎20-06-2016 02:17

A number of things you can try.

  • Clean the simcard or even get it replaced at your local O2 store.
  • Reset network settings
  • Turn off 4G

http://www.technobezz.com/5-ways-to-fix-iphone-6-doesnt-ring/

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 6
7,258 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 151676 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎20-06-2016 06:53

on ‎20-06-2016 06:53

This can be a fault with the phone sticking on 4g so I would try switching to 3g first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
7,229 Views
0 Kudos

Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎27-06-2016 13:53

on ‎27-06-2016 13:53

Hi @Anonymous Have you had any luck sorting your issue? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 6
7,106 Views
0 Kudos
Top