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Phone not delivered

Tylerh
Level 1: Joiner
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Ordered a phone on Friday and paid for premium delivery, the phone wasn’t delivered and I haven’t received a refund. Trying to track my order on myo2 but it is saying there is no orders?
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Cleoriff
Level 94: Supreme
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@Tylerh 

You will get an email when it's despatched and then you can track it. https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You should also call O2 on any of the numbers in this guide to see whats happening. Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111700 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

@Tylerh 

You will get an email when it's despatched and then you can track it. https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You should also call O2 on any of the numbers in this guide to see whats happening. Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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