Phone keeps saying no sim installed

[Awoodruff]

Phone keeps saying no sim installed and iv turned phone on and off, removed SIM card and reinstated it, iv updated to latest software I can’t ring or txt anybody there is no signal inside or outside

[Cleoriff]

@Awoodruff 

It sounds as if you may need a new sim. If you have another phone available, try it in that to confirm if it works or not. If it fails in that you need a new one.

You can get one by calling O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call