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Phone delay

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Sianhill1
Level 1: Joiner
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on ‎15-11-2021 15:45

on ‎15-11-2021 15:45

I’ve just paid £173 for an early ungrade as my screen is broken on my current phone and Iv had an email to say it’s out of stock, it did not say this when I placed my order, it stated 2-3 days wait. Can you give me any information on how long it will take for my new phone to come. Thanks 

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MI5
Level 94: Supreme
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on ‎15-11-2021 18:08

on ‎15-11-2021 18:08

@Sianhill1 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147006 Posts
  • 636 Topics
  • 28273 Solutions
Registered:

on ‎15-11-2021 18:08

on ‎15-11-2021 18:08

@Sianhill1 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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