@Beenherebefore When a phone is logged a stolen the account is usually blocked temporarily so customers have to go through DPA when reporting a stolen or lost phone. It's not something that can be done off the back of a single forum post.
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@Martin-O2 wrote:@Beenherebefore When a phone is logged a stolen the account is usually blocked temporarily so customers have to go through DPA when reporting a stolen or lost phone. It's not something that can be done off the back of a single forum post.
@Martin-O2 why not in myo2 as the customer has to clear security to enter that and in myo2 the customer has control of the account ?
@adamtemp64 It would make sense to have the option there but there could be a reason for it not being included. I can certainly ask the question for you though 
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