This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Personal hotspot

Go to solution
Mark391
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-08-2019 21:28

on ‎03-08-2019 21:28

My personal hotspot doesn’t connect with anything
Message 1 of 6
1,204 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to Mark391
  • 151664 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

‎03-08-2019 22:05 - edited ‎03-08-2019 22:06

‎03-08-2019 22:05 - edited ‎03-08-2019 22:06

@Mark391 

Have you checked help here https://discussions.apple.com/docs/DOC-9002 ?

You also need iData on your account.

You can check this by calling customer services Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 6 of 6
1,175 Views
0 Kudos
5 REPLIES 5

Go to solution
Cleoriff
Level 94: Supreme
  • 127395 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

on ‎03-08-2019 21:50

on ‎03-08-2019 21:50

@Mark391 

What device are you using?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
1,195 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 151664 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎03-08-2019 21:54

on ‎03-08-2019 21:54

@Mark391 

From your phone, tablet or laptop, open wifi settings and wait for the search to complete.

Select your hotspot from the list of available devices and enter the password when prompted.

Connection should then complete automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
1,190 Views
0 Kudos

Go to solution
Mark391
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-08-2019 21:54

on ‎03-08-2019 21:54

iPhone 7
Message 4 of 6
1,188 Views
0 Kudos

Go to solution
Mark391
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-08-2019 21:57

on ‎03-08-2019 21:57

It can’t obtain my IP address have done everything else
Message 5 of 6
1,186 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Mark391
  • 151664 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

‎03-08-2019 22:05 - edited ‎03-08-2019 22:06

‎03-08-2019 22:05 - edited ‎03-08-2019 22:06

@Mark391 

Have you checked help here https://discussions.apple.com/docs/DOC-9002 ?

You also need iData on your account.

You can check this by calling customer services Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
1,176 Views
0 Kudos
Top Kudoed Authors
View All
Top