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Anonymous
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Pay as you go topup for allovance has no worked

Hi.

I have a pay as you go phone and I settled automatic top up but I just recognised no topped up, however, the money transferred from my account.

What could I do?

Anonymous
Posts: 0

Re: Pay as you go topup for allovance has no worked

@Anonymous You need to call customer service as we cannot access your account 

 

http://www.o2.co.uk/contactus

Posts: 88,579
Topics: 535
Solutions: 11,468
Registered: ‎04-04-2012

Re: Pay as you go topup for allovance has no worked

You can also check the PAYG top up help here https://www.o2.co.uk/help/pay-as-you-go/topping-up
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Community Manager
Posts: 5,872
Registered: ‎23-07-2014

Re: Pay as you go topup for allovance has no worked

Hey @Anonymous how are you getting on? Smiley Happy

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