This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Pay and Go SIM activation / Iphone 4

Go to solution
Anonymous
Not applicable

on ‎14-02-2013 23:06

on ‎14-02-2013 23:06

Hello,

 

I have a Iphone 4 which is locked to O2 UK. Therefore I bought a Pay and Go Sim Card on eBay to be able to use the Iphone. But when I open up Itunes for activation it shows that the sim is not supported. On my Iphone i have only the grey screen with the Iphone cable on it.

 

Now is assume that there is a problem with the sim card, because I didn't top it up with the minimum amount to get the Sim Card activated. 

 

So is this a problem for Itunes and the Iphone activation, when the Sim Card is not activated yet?

 

Message 1 of 14
4,535 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152770 Posts
  • 652 Topics
  • 29160 Solutions
Registered:

on ‎15-02-2013 10:33

on ‎15-02-2013 10:33

@Anonymous wrote:

So are you sure that I have to top-up first that it works in my Iphone?

Yes I am sure. The SIM will not be activated until you top up.

 

ps. Some phones might show a signal but the SIM will still not work.

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 5 of 14
4,206 Views
0 Kudos
13 REPLIES 13

Go to solution
Anonymous
Not applicable

on ‎14-02-2013 23:17

on ‎14-02-2013 23:17

did you get a micro sim for the iPhone 4

Message 2 of 14
4,246 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152770 Posts
  • 652 Topics
  • 29160 Solutions
Registered:

on ‎15-02-2013 08:16

on ‎15-02-2013 08:16

You must top up for the SIM to work.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 14
4,229 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎15-02-2013 08:58

on ‎15-02-2013 08:58

Wow, thank you for the fast answers. Yes it is a micro sim from O2uk.

 

I received it yesterday and when I tried it with my Iphone it is not even possible to get to the home screen and I have no network connection (not activated through Itunes). But when I use the O2uk-Sim in my old Nokia mobile phone I get a network connection. So are you sure that I have to top-up first that it works in my Iphone?

Message 4 of 14
4,226 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152770 Posts
  • 652 Topics
  • 29160 Solutions
Registered:

on ‎15-02-2013 10:33

on ‎15-02-2013 10:33

@Anonymous wrote:

So are you sure that I have to top-up first that it works in my Iphone?

Yes I am sure. The SIM will not be activated until you top up.

 

ps. Some phones might show a signal but the SIM will still not work.

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 14
4,207 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎15-02-2013 10:39

on ‎15-02-2013 10:39

Ok then i will check this by topping up the sim. I hope this will work. This Problem make me stay awake yesterday all night long ... slight_smile

 

But I have one last question... How can I top it up, because I'm from germany and I have no uk credit card and no friends there....

Message 6 of 14
4,202 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152770 Posts
  • 652 Topics
  • 29160 Solutions
Registered:

‎15-02-2013 10:42 - edited ‎15-02-2013 10:44

‎15-02-2013 10:42 - edited ‎15-02-2013 10:44

You need to have a UK bank account or top in in a UK store. No way to do it from Germany with a German bank, sorry. Also the phone needs to be used on the UK O2 network in order for you to get it unlocked. The cost of this is £15 but you also need to make calls so say £20 altogether. You would need to use or send the phone to someone in the UK to be able to do this though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 14
4,200 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96723 Posts
  • 614 Topics
  • 7193 Solutions
Registered:

on ‎15-02-2013 12:08

on ‎15-02-2013 12:08

Was the phone an eBay purchase?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 8 of 14
4,182 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to jonsie

on ‎15-02-2013 16:19

on ‎15-02-2013 16:19

@jonsie wrote:

Was the phone an eBay purchase?

That was my original thought

Message 9 of 14
4,161 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎15-02-2013 16:52

on ‎15-02-2013 16:52

Could the IMEI have been barred?
Message 10 of 14
4,156 Views
0 Kudos
Top Kudoed Authors
View All
Top