This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

PICTURE MESSAGE

Go to solution
Anonymous
Not applicable

on ‎13-10-2013 16:31

on ‎13-10-2013 16:31

HI,BIT NEW TO THIS,BUT I CAN`T SEND A PICTURE MESSAGE,IS THIS A SETTING ON MY IPHONE OR THROUGH O2? ANY HELP WOULD BE APPRECIATED

Message 1 of 5
4,546 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 153026 Posts
  • 652 Topics
  • 29210 Solutions
Registered:

‎13-10-2013 16:34 - edited ‎13-10-2013 16:38

‎13-10-2013 16:34 - edited ‎13-10-2013 16:38

It's called an MMS message. You need to turn MMS on in settings. They cost 35p per message on contract or 25p on PAYG.

If sending to another iPhone you can send via iMessage which would be free (inclusive of your data package or on wifi) or you could send an email or use whatsapp which again will use any free data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
4,541 Views
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 153026 Posts
  • 652 Topics
  • 29210 Solutions
Registered:

‎13-10-2013 16:34 - edited ‎13-10-2013 16:38

‎13-10-2013 16:34 - edited ‎13-10-2013 16:38

It's called an MMS message. You need to turn MMS on in settings. They cost 35p per message on contract or 25p on PAYG.

If sending to another iPhone you can send via iMessage which would be free (inclusive of your data package or on wifi) or you could send an email or use whatsapp which again will use any free data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
4,542 Views

Go to solution
perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

‎13-10-2013 16:39 - edited ‎13-10-2013 16:40

‎13-10-2013 16:39 - edited ‎13-10-2013 16:40

It's a lot cheaper to use email to send pictures.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 5
4,536 Views

Go to solution
Anonymous
Not applicable

‎13-10-2013 16:44 - edited ‎13-10-2013 16:46

‎13-10-2013 16:44 - edited ‎13-10-2013 16:46

Hi,

You may have to ring O2 Customer Services.

202 for Contract or 4445 for PAYG to have your account provisioned to send mms messages

Or use online Live Chat

http://www.o2.co.uk/mobile/contactus
Message 4 of 5
4,528 Views

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 97105 Posts
  • 614 Topics
  • 7206 Solutions
Registered:

on ‎13-10-2013 16:56

on ‎13-10-2013 16:56

Connecting iPhone to Data Services - O2 Community

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 5
4,521 Views
Top