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Orders are taking way too long

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MoExpresss
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on ‎08-12-2021 10:59

on ‎08-12-2021 10:59

I made an order on an iphone 13 Pro and it wasn't until I finally figured how to speak to support that I was told the order could take up until the 20th!?! I know there are worldwide shortages but its the integrity lacking in the online services. Humans are still better until the online services are perfected

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MI5
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on ‎08-12-2021 11:25

on ‎08-12-2021 11:25

@MoExpresss 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152979 Posts
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Registered:

on ‎08-12-2021 11:25

on ‎08-12-2021 11:25

@MoExpresss 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MoExpresss
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In response to MI5
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on ‎08-12-2021 11:28

on ‎08-12-2021 11:28

I have already spoken to support through whatsapp and the O2 messaging app. I got to no where but i'll try your channels next! Thank you!!

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