Ordering a 5s online - what does "in stock" actually mean...?

[Anonymous]

I've been looking at buying a 5s from O2 online - obviously the silver and gold ones are shown as out of stock but the space grey ones are still shown as "in stock".

Having crosssed swords with O2 et al before over this type of thing I was wondering if anyone can shed light on what "in stock" actually means when O2 use the term. I note there are a few unhappy bunnies on this forum regarding delivery dates....

[Anonymous · Accepted solution]

Lots of people are not happy at being told the iPhone is in stock followed by further communication saying it's not.

It's a choice of placing your order and waiting I'm afraid.

It's the same everywhere.

Check the forum for recent threads on this subject.

[jonsie]

No one can really amswer that except O2 themselves.

Call them on 202 or 4445.

[Anonymous]

Thanks, bandofbrothers.

I rather suspect that some at O2, like the other telcos, will say _anything_ just to get you to order...

[Anonymous]

All we can do as customers is go by what people are saying on the forum.

The other is pure assumption.

[Anonymous]

I ordered yesterday (Sunday @10am) and phone was delivered today 13:00, I ordered 5s in space grey 16gb. Which was showing as in stock. the lady on the phone told me they were out of stock & wait time of 3-6 weeks was to be expected!! which to be fair I had expected then get the delivery email with tracking details saying delivery 23/9!! so I cant complain at all!

[Anonymous]

Good result ADJ34.

Enjoy.

[Anonymous]

Interesting - thanks for the reply.

So the website said "in stock", the CSA said "out of stock" yet the phone turned up the next day - excellent for you but doesn't fill me full of confidence about ordering....

[Anonymous]

Take it as a positive that o2 are getting stocks back in slowly but surly !

[Anonymous]

it said in stock, and I was dubious even the rep said out of stock, so god knows!!!