Just spoken to Customer Services ..(again) and they have still not received the Iphone 7+ models from apple (mine was the 256gb Black version) despite taking the pre-orders for these - they have not been allocated enough stock.
I stated that I was told on friday (4.40pm) that it would be in the warehouse for shipping today to store for pick-up, but I was told at 9.20am today that it will not be with me for upto 6 weeks .......
So today's text when it gets sent will be advising that they have still not got the stock from apple of the iphone 7+ and that it may take upto 6 weeks to fulfill the pre-delivery orders.
I asked if the predeliver orders would be allocated at the time based on the order been placed (if you ordered between 8.01am - to 9am etc, and this was confirmed that you would be in the 1st bucket !!) - but really I can't take anything been said as been true anymore.
I will wait fro this confirmation text before cancelling my order and both iphone contracts and switching provider - the delay is not really the issue, its the constant changing of the story, the lies been told by call centre staff and chat robots, and the fact that O2 have my money for something they said would be delivered and now I wont see until end of October.
