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O2 Recycle - Does chipping / scratching count as damage

Anonymous
Not applicable
Hi Guys,

If I were to put my iPhone 6 into o2 recycle, there are lots of scratches (no smashes) to the screen and lots of chips to the back (even though it's always in a case).

Is this the sort of damage I have to declare on the o2 refresh form? As the closest I can find talks about more severe damage than I think mine has...

Many thanks! slight_smile

Lewis
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Curr946
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Yeah, but you'll get an offer and time to accept or decline it
Current Phone: Sony Xperia XZ Premium

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Curr946
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Yeah, but you'll get an offer and time to accept or decline it
Current Phone: Sony Xperia XZ Premium
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adamtemp64
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https://www.o2recycle.co.uk/terms.aspx if just scratches ware and tare should be fine

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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You can also take it in to an o2 store and they will tell you what the condition is

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Bambino
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@Anonymous  The cosmetic appearance of the phone will affect what you are offered for it. From experience of past posts on the forum, O2 Recycle does not pay very well. You might want to try a few of the other recycle sites, like CEX. I sold a phone to them a while ago and got a decent price for it.

I DO NOT WORK FOR O2



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Cleoriff
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O2 recycle ....you get an offer on what you put on the form....it may be different when they receive the phone and have chance to examine it...

https://www.o2recycle.co.uk/.

 

Veritas Numquam Perit

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Cleoriff
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Currently they are offering £135 on the 16gb model. If honest I would be surprised if you get that..though as said.....you don't have to accept the offer and can try elsewhere

https://www.o2recycle.co.uk/mobiles/6192/apple-iphone-6-16gb.aspx

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MI5
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£135 is the price for a mint condition phone.
If it's scratched the offer will be vastly reduced.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Which is why I said 'I doubt you will get that' . With the experience we have of O2 recycle I dont think the OP will get whatever is offered online.

Veritas Numquam Perit

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MI5
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I'm agreeing with you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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