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O2 Open discount is not available for iPhone 5C & iPhone 5S

Anonymous
Not applicable

Hello, I've just recently received an O2 Open 30% discount code which I was going to use on a new O2 Refresh contract for an IPhone 5S. I was told about this offer by the manager of my local O2 store on Saturday. However, I have just been informed by O2 customer services that the O2 Open discount will not be valid for the new iPhone 5C and iPhone 5S!!!! O2 never cease to suprise me. First, I get told that there will be NO iPhone 5S's in store on the release date and NOW I get told that I can't use the O2 Open discount code on the new phones!! I am seriously thinking about cancelling my contract with O2 and going with another service provider!!!!

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MI5
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No, not yet - but guess on it been around April time....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 81 of 88
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Anonymous
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Adding myself to this thread to keep up to date for when it is lifted.

Message 82 of 88
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Anonymous
Not applicable

Same here.  Hope they lift it soon as I'm due an upgrade!

Message 83 of 88
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Anonymous
Not applicable

Good news guys, O2 Open will be available on the iPhone 5s from February 1st (tomorrow).

Message 84 of 88
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MI5
Level 94: Supreme
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Registered:
Very good news. Any word on unlocking?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 85 of 88
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Anonymous
Not applicable

@MI5 wrote:
Very good news. Any word on unlocking?

Unlocking policy hasn't changed yet.

Message 86 of 88
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Anonymous
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Where did you find out the information please?
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MI5
Level 94: Supreme
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Registered:
KyleB works for O2 so I guess it was an internal email.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 88 of 88
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