29-12-2012 15:03 - edited 29-12-2012 15:15
29-12-2012 15:03 - edited 29-12-2012 15:15
Hi . This is my first posting and I am new to O2. If anyone could help to my question really appreciate. It was nearly 5 days after transferring my number to O2, but now I can only make outside calls. I cannot sent or receive any text messages in/out as well as no incoming calls. Please can someone give me an advice? O2 customer services complaining that orange did not transfer the complete file system. I really dont understand this. I never had such problems with anyother service providers.
Thanks
Kev
on 29-12-2012 15:12
on 29-12-2012 15:12
on 29-12-2012 15:18
Hi. Thanks for the quick reply. I cannot send or receive any messages. and no incoming calls either.
on 29-12-2012 15:20
on 29-12-2012 15:20
on 29-12-2012 15:24
Hi.
Yes I called customer services for the last 3 days and they ask me to reset the network setting which I done. and yesterday I went to nearest O2 shop and asked their help. They tried all setting on the phone. still no luck. before I transfer number It was work fine
Thanks
on 29-12-2012 15:26
on 29-12-2012 15:26
on 29-12-2012 15:27
on 29-12-2012 15:29
on 29-12-2012 15:30
on 29-12-2012 15:30
on 29-12-2012 15:31
on 29-12-2012 15:31