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Not receiving text messages

Jakeybaby
Level 1: Joiner
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on ‎09-02-2021 20:02

on ‎09-02-2021 20:02

I’m unable to receive text messages nothing is coming through I was wondering if anyone could help me please
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MI5
Level 94: Supreme
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on ‎09-02-2021 20:09

on ‎09-02-2021 20:09

@Jakeybaby 

Seems to be a common problem currently.

I'll ask @O2Simon to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Simon
O2 Support
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on ‎09-02-2021 21:03

on ‎09-02-2021 21:03

@MI5 Thanks for thae tag @Jakeybaby will private message you regarding the issue

 

Many thanks

 

O2Simon

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MI5
Level 94: Supreme
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on ‎09-02-2021 21:05

on ‎09-02-2021 21:05

Thanks @O2Simon 

@Jakeybaby 

worth checking these tips too Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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