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No storage

NatLie
Level 1: Joiner
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on ‎09-06-2020 18:35

on ‎09-06-2020 18:35

Can anybody help please, my daughter is trying to up load a video to you tube but her phone keeps saying she has no storage. She has deleted all apps and photos but it makes no difference can anyone suggest why this is she also still has loads of data left
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Bambino
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on ‎09-06-2020 19:09

on ‎09-06-2020 19:09

@NatLie Check if Mobile Data is turned on in her Settings. If you want to save data, send the video for free using WhatsApp over WiFi. The recipient needs WhatsApp too.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎09-06-2020 20:04

on ‎09-06-2020 20:04

@NatLie 

It could be due to a slow upload speed. 
can you try on WiFi?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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