No signal

[Anonymous]

It's 09/07/13, I live in the TW20 area (so Egham/Englefield Green area) and from about 15.00 I have had absolutely no signal. Is this just an issue with my phone or are other people experiencing this too?

[Bambino · Accepted solution]

You can check if there's a problem in your area here: http://status.o2.co.uk/ If there is no problem showing, call Customer Services on 202 if you're Pay Monthly, or 4445 if you're PAYG and report the fault.

[jonsie]

Nothing showing here yet : http://status.o2.co.uk/

If you have tried removing and cleaning the sim and rebooting the phone, report the issue to customer service as they may not yet be aware of an issue.

Contact details at foot of page.

[Anonymous]

It's cool, I've got signal back now!

[jonsie]

Good news indeed!:smileyhappy:

[Anonymous]

Service in TW20 0SB has been intermittent or out for 24 hours as of 17/07/2013.

[Bambino]

Live results for TW20 0SB

• 

  Sorry a phone mast close to you isn't working

  This means you might experience problems making calls, using the internet, or sending/receiving emails in this area.

  Updated 17:01 (refreshed hourly). Recent faults might not show yet.

• 

  Normal coverage for Voice, Text and Email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile Internet (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.
• 

  Normal coverage for Mobile Internet (3G900)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.